Shipping Policy
At CraftedBam, we prioritize delivering your orders promptly and efficiently. Each order is carefully processed and packaged to prevent any damage during transit. Our standard processing times are as follows:
•Ready-to-Ship Items: Orders are typically dispatched within 1-2 business days of receiving your order.
•Custom-Crafted and Handmade Items: Due to the unique nature of these products, please allow 1-2 weeks for production before shipping. If any delays occur in the production timeline, you will be notified via email with updated shipping information.
Handling Time
•Standard Handling Time: All orders are processed, packaged, and prepared for shipping within 1-2 business days.
•Extended Handling for Custom Items: For custom or handmade items, handling times may vary based on production schedules. Typically, these items require 1-2 weeks for creation. If there are any significant delays, we will promptly inform you via email.
Delivery Time
•Domestic Shipping: Once shipped, orders generally arrive within 2 to 9 business days, depending on the delivery destination within the U.S.
•Remote Locations: For customers in remote or less accessible areas, delivery times may vary slightly. However, we work with our shipping partners to ensure your order reaches you as soon as possible.
•Peak Seasons and External Factors: Please note that during high-demand periods (such as holiday seasons) or in cases of adverse weather, there may be minor delays. We will keep you informed of any potential disruptions to expected delivery times.
Order Processing
Upon receiving your order, a confirmation email with the order details will be sent to you. It’s important to review this email and contact us immediately if there are any discrepancies.
•Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
•Shipping Confirmation: After your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number, allowing you to follow your order’s journey.
Standard Shipping
We offer standard shipping for all orders, which generally takes around 5 business days for delivery. While this is an estimated timeline, please be aware that external factors, like peak seasons or unexpected delays, may affect delivery schedules. We work closely with reliable shipping partners to maintain timely deliveries, but some elements are beyond our control.
U.S. Shipping Rates
•Orders Over $23.96: A shipping fee of 25% of the total order value will be applied.
•Orders $23.96 or Less: A flat shipping rate of $5.99 applies.
We strive to balance competitive shipping rates with secure, reliable delivery.
U.S. Tax Rates
To ensure compliance with state and local tax laws, a 12% sales tax is applied to all U.S. orders at checkout. This amount will be calculated and displayed in your total before completing the purchase.
Shipment Tracking
Once your order has shipped, you will receive an email containing the tracking number and a link to track the shipment’s progress online. This allows you to monitor your package’s journey from our warehouse to your doorstep.
Shipment Delays
If your order does not arrive within 5 business days of receiving the shipping confirmation, please reach out to our customer service team for assistance. To facilitate a quick resolution, please provide your full name, order number, and any additional relevant information. You can contact us through the details provided on our Contact Us page. We are dedicated to resolving any issues promptly to ensure you receive your order as soon as possible.
Contact Information
For questions or concerns regarding your shipment, our customer service team is ready to assist. Your satisfaction is our top priority, and we appreciate your patience and trust as we work to provide you with a seamless shopping experience.
Thank you for choosing CraftedBam—we look forward to serving you!
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